At Aurelia Diamonds, we are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it. By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information when you interact with our website, make a purchase, or engage with us for customer service. The types of information we may collect include:
- Personal Information: Name, email address, phone number, shipping and billing address.
- Payment Information: Payment card details, bank account information.
- Order Information: Details of products you have ordered and preferences.
- Log Information: IP address, browser type, access times, pages viewed, and the website you visited before navigating to our website.
- Cookies: Small text files that help improve your experience by tracking user preferences and activity.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, including:
- Processing and fulfilling your orders, including shipping and returns.
- Communicating with you regarding your orders, special offers, and product launches.
- Improving our website functionality and customer experience.
- Personalising your shopping experience by tailoring our content and product recommendations.
- Preventing fraudulent transactions and ensuring a secure shopping experience.
- Compliance with legal and regulatory obligations.
3. Sharing of Information
Aurelia Diamonds respects your privacy and will never sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with third-party providers who assist us in operating our website, processing payments, shipping orders, or conducting analytics.
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.
4. Security of Your Information
We use a variety of security measures, including encryption and authentication tools, to help protect your personal information. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal or regulatory requirements.
- Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in those messages or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities on our website. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our site.
7. Children’s Privacy
Aurelia Diamonds does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Aurelia Diamonds
info@aureliadiamonds.com
+91 9537645554
G-72, Green Signatures shoppers, Vesu, Surat, Gujarat - 395007